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What to look for in a Security Vendor...

Longevity – How long has the company been in business? This will tell you how resourceful and resilient a business is. Good business practices are the foundation for a company’s longevity.

 

Triad is proudly celebrating 25 years of service this year!

 

Attitude – What is the company like to work with? The bottom line is we all work with people. A company’s attitude can make the difference between a project going well and it being a miserable experience for you.

 

Triad’s “Yes We Can!” attitude makes the implementation or service go swiftly and we respect that you have a business to run and do as much as possible to disrupt your daily business activities as little as possible.

Reputation – What do others say about the company? The company’s certifications, accreditations, awards and memberships are important to look at. More importantly, however, is what their customers say about them. Check references!

 

Wow! Get a load of the glowing references Triad has! Prestigious clients with household names, clients with complicated installations or requirements, clients who have been clients for all 25 years  - they all say the same thing: Triad is a pleasure to work with!

Industry Experience – How well does the company understand the unique needs of your industry? This will tell you how well the company can adapt to the unique needs of your company within that industry.

 

Since Triad doesn’t specialize in any one industry, we have grown to understand the unique needs of several industries. Triad Account Managers have an average of 12 years of experience working at Triad. It today’s day and age, that’s unheard of and it’s refreshing to know there are still companies where people want to work for and retire from.

 

Technological Expertise – Do they know their stuff? Technology changes at an exponential rate. The technicians who install and service your system need to be current on the equipment. Manufacturers are regularly releasing updates and new versions. It’s important that the company you work with recognizes that continuing education is critical and invaluable. State licensing requirements are also vital for a job done right from the beginning.

 

Triad technicians are factory trained and keep their certifications current. They are also required to maintain CEUs with the state for their alarm technician license or locksmith license as it applies. Continuing education is encouraged because it makes our team better technicians and serves our clients better overall.

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